Last Updated: April 25, 2025
At Benefits of Sauna, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website benefitsofsauna.com, interact with us, or purchase our home sauna and portable sauna products. By using our website or services, you consent to the practices described in this policy.
Information We Collect
To provide a seamless shopping experience and improve our offerings, we collect various types of personal information, including:
- Contact Information: When you create an account, place an order for a home sauna or portable sauna, or subscribe to our newsletter, we collect your name, email address, phone number, and shipping address. This ensures we can communicate with you and deliver your products.
- Payment Information: To process payments, we collect credit card details or other payment information. This data is securely transmitted to trusted third-party payment processors.
- Account Information: If you register an account, we store your username, password, and purchase history to streamline future transactions and offer personalized recommendations.
- Device and Usage Information: We automatically gather data about your device and website interactions, such as IP address, browser type, operating system, pages visited, and time spent on pages. This helps us optimize our website and understand user preferences.
- Communications: When you reach out via email, phone, or our website’s contact forms, we retain the content of your messages to address your inquiries effectively.
We collect this information directly from you, automatically through website technologies, or from third parties like payment processors and analytics providers.
How We Use Your Information
We use your personal information to deliver a high-quality experience and operate our business efficiently. Specific purposes include:
- Order Fulfillment: Processing and shipping your orders for home saunas and portable saunas, sending order confirmations, and providing delivery updates.
- Customer Service: Responding to your questions, resolving issues, and offering support for your purchases or inquiries.
- Marketing and Promotions: With your consent, sending you emails or messages about new home sauna models, portable sauna features, special offers, or wellness events.
- Website Improvement: Analyzing user behavior to enhance our website’s functionality, design, and content, ensuring a better shopping experience.
- Legal Compliance: Meeting legal obligations, such as tax reporting, and protecting our rights or property.
Sharing Your Information
We share your personal information only in limited circumstances to support our operations:
- Service Providers: We work with third-party companies for services like payment processing, order fulfillment, data analytics, and marketing. These providers access your information solely to perform their tasks and are contractually obligated to protect it.
- Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, or to protect our rights, safety, or property.
- Business Transfers: If Benefits of Sauna undergoes a merger, acquisition, or asset sale, your information may be transferred to the new entity, with continued protection under this policy.
We do not sell your personal information to third parties for their own marketing purposes.
Cookies and Tracking Technologies
Our website uses cookies, web beacons, and similar technologies to enhance your experience and gather insights. These tools help us:
- Remember your preferences, such as login details or product selections.
- Authenticate users and prevent fraudulent activities.
- Analyze website traffic to improve performance and content.
- Deliver personalized ads for home saunas and portable saunas.
You can manage cookies through your browser settings. However, disabling cookies may limit some website features, such as saving your cart for a home sauna purchase.
Your Rights and Choices
You have control over your personal information and can exercise the following rights:
- Access and Correction: Log into your account to view or update your personal details, such as your shipping address or contact information.
- Data Portability: Request a copy of your personal data in a structured, machine-readable format for your records or transfer to another service.
- Deletion: Ask us to delete your personal information, though we may retain certain data for legal or operational purposes.
- Opt-Out of Marketing: Unsubscribe from marketing emails by clicking the “unsubscribe” link in our messages or emailing support@benefitsofsauna.com.
Depending on your location, you may have additional rights under laws like the General Data Protection Regulation (GDPR) for European residents or the California Consumer Privacy Act (CCPA). To exercise any rights, contact us at support@benefitsofsauna.com.
Children’s Privacy
Our website and services are not intended for individuals under 18 years old. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such data, we will promptly delete it. Parents or guardians can contact us at support@benefitsofsauna.com to address any concerns.
Security
We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. These include secure data transmission protocols and restricted access to our systems. However, no online system is entirely secure, and we cannot guarantee absolute protection against all threats.
International Data Transfers
As a global retailer of home saunas and portable saunas, we may transfer your personal information to countries outside your own, such as the United States, where our servers are located. We take steps to ensure these transfers comply with applicable data protection laws, maintaining the same level of protection as outlined in this policy.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or industry standards. Any updates will be posted on this page with a revised effective date. For significant changes, we may notify you via email or a website notice. We encourage you to review this policy periodically to stay informed.
Contact Us
If you have questions, concerns, or requests about this Privacy Policy or our data practices, please reach out to us:
Benefits of Sauna
Email: support@benefitsofsauna.com